- Share something only when it adds to the conversation — there is nothing wrong with thinking out loud, just save this more verbal thinking for yourself when you’re alone in a car.
- Remove buzzwords from your communication (especially in business).
- Listen more than you speak — in addition, don’t think about what you’re going to say while other people are speaking (it’s rude).
- Remove the fluff — fluff is nice in pillows and comforters, less so in conversation.
- Be present with the person (or persons) sitting across from you — the conversation going on in your phone or email inbox is irrelevant because that person is not in the room.
- Pay extra close attention to point number 6.
- After the conversation, reflect on what was said — many people lack awareness when it comes to conversation and as a result don’t realize when they sound arrogant, blunt, brash, wishy-washy or ridiculous… by simply reflecting on what was said and how those around you responded you can tremendously improve your communication.
By Cole Schafer.